Managed Services
Ongoing support and management for your technology infrastructure
Focus on Your Business, We'll Handle the Technology
Let AIxCell manage your technology infrastructure while you focus on core business objectives. Our managed services provide proactive monitoring, maintenance, optimization, and support for your Microsoft and Databricks environments—ensuring maximum uptime, performance, and security.
With flexible service tiers and customizable packages, we become an extension of your team, providing enterprise-grade support without the overhead of building an in-house team. From 24/7 monitoring to strategic technology guidance, we've got you covered.
Comprehensive Managed Services
Complete lifecycle management for your technology stack
Infrastructure Management
- •Azure cloud infrastructure monitoring and optimization
- •Databricks workspace management and tuning
- •Database administration and performance optimization
- •Backup and disaster recovery management
- •Capacity planning and cost optimization
Application Support
- •Power Platform app maintenance and updates
- •Dynamics 365 CE system administration
- •Custom application monitoring and bug fixes
- •Feature enhancements and improvements
- •User support and training
Data Platform Services
- •ETL/ELT pipeline monitoring and optimization
- •Data quality monitoring and validation
- •Data warehouse performance tuning
- •Report and dashboard maintenance
- •Data governance and compliance support
AI & ML Operations
- •ML model monitoring and retraining
- •AI agent performance optimization
- •Model drift detection and remediation
- •Feature store management
- •MLOps pipeline maintenance
Security & Compliance
- •Security monitoring and threat detection
- •Patch management and updates
- •Compliance reporting and audits
- •Access control and identity management
- •Vulnerability assessments and remediation
DevOps & CI/CD
- •Pipeline monitoring and optimization
- •Build and deployment troubleshooting
- •Infrastructure as Code maintenance
- •Container registry and image management
- •Release management support
Service Tiers
Choose the level of support that fits your needs
Essential
For small teams and startups
- ✓Business hours support (8x5)
- ✓Email and portal support
- ✓Monthly health checks
- ✓Incident response (4-hour SLA)
- ✓Basic monitoring and alerts
Professional
For growing businesses
- ✓Extended hours support (12x5)
- ✓Email, portal, and phone support
- ✓Weekly health checks
- ✓Incident response (2-hour SLA)
- ✓Advanced monitoring and dashboards
- ✓Quarterly business reviews
- ✓Proactive optimization recommendations
Enterprise
For mission-critical operations
- ✓24/7/365 support
- ✓Dedicated account manager
- ✓Continuous monitoring
- ✓Incident response (1-hour SLA)
- ✓Custom dashboards and reporting
- ✓Monthly business reviews
- ✓Strategic technology consulting
- ✓Priority feature development
Specialized As-a-Service Offerings
Turnkey managed services for specific solutions
Agents-as-a-Service
Fully managed AI agent platform with continuous optimization and monitoring.
- •Agent deployment and hosting
- •Performance monitoring and tuning
- •Continuous learning and improvement
- •Usage analytics and insights
Data-as-a-Service
Complete data platform management from ingestion to visualization.
- •Pipeline orchestration and monitoring
- •Data quality management
- •Schema evolution and governance
- •Performance optimization
Customer-Enablement-as-a-Service
Ongoing user training, support, and adoption programs.
- •User onboarding and training
- •Help desk and support
- •Adoption metrics and reporting
- •Change management support
Why Choose AIxCell Managed Services
Proactive Support
We identify and resolve issues before they impact your business
Expert Team
Certified specialists in Microsoft and Databricks technologies
Cost Effective
Predictable monthly costs, no surprises or overhead
Scalable
Services that grow with your business needs
Ready to Offload Technology Management?
Let's discuss how our managed services can support your business growth.
Get Started